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How do I manage Services on KNKY? 🎛️

Natalie Williams avatar
Written by Natalie Williams
Updated over 2 months ago

You have the following tools at your disposal when it comes to managing services:

  1. Add new service.

  2. Edit.

  3. Activate/deactivate: this action allows you to temporarily disable some service from offering it to your fans when don't feel like providing it for now. 💡Pro tip: it's always better to deactivate the service first before you settle your mind on deleting it for good.

  4. Delete service.
    ℹ️ Disclaimer: Featured services cannot be deleted, however you can just disable them if you do not wish to offer such services on your channel(s).

Creating a Service

create new service pop-up prompt

To add a new service to your arsenal, simply tap the "add new service" button on service management page. The process itself is fairly simple, let's go over the basics.

When creating a service, here's what you will need to come up with:

  1. ✋ Service type.
    There are 5 types currently:

    1. Request (universal type, choose this one for anything that doesn't make sense with the other types).

    2. Ratings (a rating request, it's very similar to plain Request type - this is our example of how you can utilize services on KNKY).

    3. Voice call and Video call (you kind of get the point what these requests represent, we feature a specific "Unit" field where you can specify the pricing model of the call, e.g. pay-per-minute or fixed duration)

    4. Chat fee: a specific request type for managing fan access to your DMs

  2. 🆔 Service name. (something catchy to draw the attention and make it crystal clear what the request is about)

  3. ⏲️ Unit. (only for voice and video calls)

  4. 📜 Includes (the description of the request, i.e. what the fan will get by purchasing this request)

  5. 📓 Short note (add a little spice here - something cute or enticing 🍑 it's totally optional)

  6. 🎨 Thumbnail/Icon (there are default ones in place already but nothing's stopping you to add your own branding here)

  7. 💵 Pricing.

    1. Fixed or minimum: by setting fixed prices, you only accept a definite sum of money for the request; minimum price however is just that - a minimum requirement which fans may exceed if they want/need to.

    2. Discount: set a discounted price and expiration date here (optional).

    3. Amount: the minimum on KNKY is $5, keep that in mind!

Once you have everything filled out, go ahead and tap that "Create new Service" button - your service is now ready to be used!

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