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Why is My Account Banned/Suspended?

Why is My Account Banned/Suspended?

Natalie Williams avatar
Written by Natalie Williams
Updated over 10 months ago

Having your account suspended can be frustrating, but knowing the common reasons behind suspensions can provide some clarity. Here are some typical causes for account suspensions:

1. Suspicious Spending Activity

Unusual transactions, unauthorised purchases, or spending patterns that seem out of the ordinary can lead to account suspension.

2. Inappropriate Usage

Spamming, sharing offensive content, or violating platform rules may result in suspension. Be sure to review and adhere to the platform's guidelines to help maintain a safe community.

3. Linked Account Issues

If fraudulent behaviour is detected in accounts connected to yours—such as sharing the same payment details, having similar usernames, multiple subscriptions to the same creators, or matching email addresses—your account may also be suspended.

4. ID and Profile Picture Mismatch

Submitting inconsistent or false identification documents or profile pictures during verification can result in suspension. Additionally, uploading content that doesn’t match your verified identity or violates the co-authored content policy can lead to suspension.

5. Violation of Terms and Conditions

Engaging in prohibited activities, like illegal actions or hate speech, can result in a suspension. Make sure to familiarise yourself with the platform’s terms and conditions to avoid this.

To prevent suspension, always follow the platform’s guidelines, prioritise account security, and report any suspicious activity you encounter. If your account is suspended, contact support for more information.

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